5 reasons to implement a VoIP System in your Company

 

All the Communications have always been a priority for all types of organizations, whether for commercial or operational purposes, companies that want to grow need to be at the forefront of new technologies.

Systems such as VoIP are necessary for the growth of businesses, since they provide benefits such as significant cost savings and the improvement of features that traditional telephony does not offer.  

In this article we are going to focus on the 5 main reasons why your company needs to implement a VoIP system:

 

Cost Savings

This is one of the main benefits of VoIP, compared to traditional telephony.

VoIP systems are cheaper when using the same network for data and voice transmission.

Said savings can be up to 70% of the value of your communications with respect to traditional telephony. No doubt an opportunity that companies can not miss.

Better Functions

Cost saving is not the only tangible benefit that this type of solution has. Another important point is the functional improvements with respect to traditional telephony.

These functionalities can be very diverse, some of them are:

Click to Call

Automated attendant

Call Conference

Integration with CRM

Etc

Quality in Customer Service

With the acquisition of this type of solutions, the quality of customer service improves considerably. With IP telephony we will avoid that the client has to wait to be attended, being able to configure an IVR or speech. This technology is in constant evolution, allowing thus to make a much faster and personalized attention to the client.

Easy installation

Among the main benefits of VoIP, we highlight the easy installation.

It is implemented on a Windows server or through the cloud, and is fully integrated into the rest of the computer installation of most companies. The entire system uses the existing network cabling, allowing rapid deployment.

Freedom in choice of equipment

Unlike traditional telephony, most VoIP systems do not require the use of telephones or devices from a specific manufacturer, thus having a much wider range of options.

It is important to point out that currently VoIP systems are not only used by large corporations, but by medium and small companies, who see in this system a great opportunity for improvement.

For more information on how we can help your company implementing a VoIP system you can contact us by mail:mar@treefone.com 

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