Contact Center

One of our companies is specialized in Marketing products and services through telemarketing strategies, always focused on customer satisfaction. We have a consolidated network of Contact Centers, with our own centers in Morocco and Peru, other associated centers. We offer contact solutions through telephone management, combined with other communication channels with the end customer, to bells inbound / outbound  and BPO processes.

We offer sales force to strengthen the sale of your product or service composed of agents with experience and rigorous control of progress and the achievement of objectives. In addition, we provide you with the necessary structure for a wide portfolio of customer services.

In all our Contact Center actions we apply the LOPD, guaranteeing a service adapted to the demands of the market.

We are your strategic ally offering a quality service based on professionalism, efficiency, dynamic commercial strategies and compliance with the objectives set. The trust generation with the end customer is a factor that makes the difference between competitors and a value that we take care of at Grupo Viatek.